SHIPPING POLICY

Last updated: July 26, 2026

Quick Crochet sells both digital products and one physical product. They are
delivered differently, so please read the section that applies to your order.

DIGITAL PRODUCTS — DELIVERED INSTANTLY

The Quick Crochet guides, pattern vaults, cheat sheets, planners and video
tutorials are digital downloads. There is nothing to ship and no shipping charge.

Immediately after your payment is confirmed, you will receive an email at the
address you provided at checkout containing your download links. This normally
arrives within a few minutes.

If that email has not arrived within one hour, please check your spam or
promotions folder first, then contact us at contact@quickcrochet.art and we will
resend your links straight away. Your access does not expire, and you can
re-download your files at any time.

PHYSICAL PRODUCTS — THE 130-PIECE STARTER KIT

The 130-piece physical starter kit is included with Quick Crochet — The Master
Vault. If you purchased The Master Vault, your digital materials unlock
immediately and your kit is shipped separately.

Orders are prepared for dispatch within 1–2 business days of purchase. Your kit
will then arrive within 7–14 days of your order date.

SHIPPING COST

Shipping of the starter kit is included in the price of The Master Vault. There
is no additional shipping charge at checkout.

WHERE WE SHIP

We ship the starter kit worldwide. Delivery times outside the United States may
fall at the longer end of the 7–14 day window.

International customers are responsible for any customs duties, import taxes or
handling fees charged by their own country. These are set by your local customs
authority, are not collected by us, and are not included in the purchase price.
We are unable to predict these charges in advance.

TRACKING YOUR ORDER

Once your kit is dispatched you will receive a shipping confirmation email
containing a tracking number. Tracking information can take up to 48 hours to
begin updating after you receive it — this is normal and does not mean your
parcel is lost.

DELAYS

Occasionally a parcel is delayed beyond our stated window by the carrier, by
customs, or by severe weather. These delays are outside our control. If your kit
has not arrived within 21 days of your order date, contact us at
contact@quickcrochet.art and we will investigate it with the carrier and resolve
it with you.

INCORRECT ADDRESSES

Please check your shipping address carefully at checkout. If you notice a
mistake, email us at contact@quickcrochet.art within 24 hours of ordering and we
will correct it before dispatch if the parcel has not yet left.

Parcels returned to us because of an incorrect or incomplete address can be
reshipped once the parcel is back with us. Repeat delivery costs caused by an
incorrect address may be charged to the customer.

DAMAGED OR MISSING ITEMS

If your kit arrives damaged, or any of its contents are missing, email
contact@quickcrochet.art within 14 days of delivery with a photograph of the
parcel and its contents. We will send a replacement at no cost to you.

REFUNDS AND RETURNS

Shipping questions are covered here. Refunds and returns are covered in our
Refund Policy.

Quick Crochet
contact@quickcrochet.art
+1 628-221-5545
21013 Timber Ridge Terrace
Ashburn, VA 20147
United States